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CONTACT US

FREQUENTLY ASKED QUESTIONS

  • Do You Offer Tracking For Your Orders?
    We now offer Tracked 24-48 services for our orders in the UK. We also provide tracking internationally. However, orders can take up to 21 business days to reach you.
  • Can I Refund or Exchange an Item?
    We do not allow refunds or exhanges unless the product is damaged or faulty. See our Shipping & Returns Policy page for more information.
  • How Will I Know That My Order Was Placed?
    Upon purchase you will be taken to an order confirmation page with your order number, your contact details and address. Also a confirmation email will be instantly sent to the email used to purchase the order.
  • What If I Want To Cancel My Order?
    Orders may be processed and shipped quickly upon purchase. Therefore, you have up to 24-48 hours to contact me to cancel your order. Orders cannot be cancelled once they have been shipped out. Refunds and Returns are also not permitted for hygienic reasons. So, please be cautious of when making a purchase.
Contact Us For Any Other Enquiries

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