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SHIPPING POLICY

Orders are processed before they are shipped out to our customers. Our processing stage usually takes up to 1-3 days.

 

Both UK and International orders are then shipped by Royal Mail, which usually takes 1-3 business days to reach UK customers, and from 7-21 days for International customers. (This does not include Saturday's and Sunday's.) Deliveries could take longer than usual due to ongoing strike, but hopefully this is not the case. 

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If your order is taking longer than it should, please feel free to contact us on Instagram: @cbsbeautyuk.

RETURNS POLICY

Due to hygienic reasons, we do not allow refunds or exchanges of any of our items under any circumstances. 

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If your product arrives damaged or faulty, contact us (via Instagram: @cbsbeautyuk) within 48 hours of receiving the product and we can issue a refund upon our approval when you return our item.

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Refunds given will be sent to the payment method you used to buy our product within 7 business days.

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